Mali Inspired by Togo's Health Insurance System

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Wednesday, 05 June 2024 18:35
Mali Inspired by Togo's Health Insurance System

(Togo First) - Mali has decided to follow the example of Guinea and Burkina Faso by emulating Togo’s health insurance model. A Malian delegation recently visited the Togolese Health Insurance Institute (INAM) to learn from its best practices.

With the INAM’s top brass and technicians, the Malian delegation, led by Modibo Sow, Director of Information Systems at the Malian Institute for Social Prediction, discussed topics like customer relationship management, beneficiary registration, and digitization of procedures.

According to Sow, "INAM is a benchmark institution for health insurance in the sub-region. We came to learn from its best practices to strengthen our own system".

The INAM has received international recognition for its efforts, including an award from the International Social Security Association (ISSA) in May 2023.

The Malian delegation was in Togo from May 27 to 31, 2024.

Esaïe Edoh 

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