Togo expands public service digitalization with postal document delivery

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Friday, 06 March 2026 09:48
Togo expands public service digitalization with postal document delivery

(Togo First) - Togo’s Ministry Delegate for Trade and Quality Control and the Togo Postal Company (SPT) signed a partnership agreement on Wednesday, March 4, in Lomé to allow the postal service to deliver official documents issued after online administrative procedures.

Under the agreement, the Post Office will deliver these documents to businesses and users in sectors overseen by the ministry through its nationwide network.

The initiative is part of the government’s push to digitize trade and craft services. Economic operators and users will now be able to receive documents issued through online procedures via the SPT network and its service points across the country.

The system aims to reduce the need for users to visit administrative offices to collect documents after completing procedures online, helping simplify processes and improve access to public services.

For Kwadzo Dzodzro Kwassi, Director General of the Togo Postal Company, the partnership could help modernize public administration.

I hope this partnership will serve as a model for other sectors and help position our country as a reference in the digitalization of public services,” he said.

So far, twelve administrative procedures in the trade and craft sectors have already been digitized.

Esaïe Edoh

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