Mobile Internet: Moov Africa Ranks Best Telco in Togo and N°2 in WAEMU

Telecom

Friday, 02 May 2025 13:37

Mobile Internet: Moov Africa Ranks Best Telco in Togo and N°2 in WAEMU

(Togo First) - For the second consecutive year, Moov Africa is Togo’s top mobile internet provider. It ranks second in the West African Economic Monetary Union (WAEMU) region, surpassing competitor YAS, formerly Togocom and now owned by the Axian group.

The local telecom watchdog, the ARCEP, released this performance on April 28, 2025. The data comes from a survey of Togolese consumers throughout 2024. The ARCEP analyzed five key mobile Internet quality indicators: average downstream speed, average upstream speed, latency, web browsing, and YouTube video streaming.

Moov Africa Togo scored 64,865 points overall, beating YAS’s 62,148 points. In 2023, Moov Africa led with 55,172 points. Both operators showed strong 4G downstream speeds: YAS at 38.4 Mb/s and Moov Africa Togo at 34.01 Mb/s. Video streaming success rates stood at 83.37% for Moov and 84.70% for YAS. Moov Africa Togo recorded lower latency at 28.06 milliseconds compared to YAS’s 31.16 milliseconds, ensuring smoother browsing.

Web browsing success rates remain moderate, with Moov Africa Togo at 57.34% and YAS at 52.55%. Upload speeds, crucial for file transfers and video calls, measured 13.15 Mb/s for Moov and 8.91 Mb/s for YAS.

In the WAEMU region, Moov Africa Togo ranked second out of 16 operators, while YAS placed fourth. Moov topped the 4G service category, with YAS in third place. Across Africa, Moov Africa Togo ranked eighth overall and third for 4G, ahead of YAS, which ranked twelfth overall and sixth for 4G.

The ARCEP acknowledges the progress and competition between the two main operators but notes that quality still lags behind top-performing markets, especially in web browsing and upload speeds. The regulator urges Moov Africa Togo and YAS to intensify improvements to meet the best African and international standards.

Esaïe Edoh

REFORMS OVERVIEW

STARTING A BUSINESS (more info)

At the fifteenth position, worldwide, and first in Africa, under the Starting a Business index of the 2020 Doing Business ranking, Togo sustains its reformative dynamics with more reforms….

ENFORCING CONTRACTS (more info)

Compared to some years ago when it was one of the lowest rankers under the Doing Business’ Enforcing Contracts indicator, Togo, leveraging many efforts to improve its business climate, was able to jump significantly on the index in the recent years... .

CONTRACT EXECUTION (more info)

Creation of special chambers of commerce for small debts • Creation of chambers of commerce at the Court of Appeal • Civil and commercial cases now handled by distinct clerks • Establishment of commercial courts in Lomé and Kara • Lawyers and bailiffs now have access to the FORSETI COMMERCIAL platform • A maximum period of 100 days was fixed to settle a commercial dispute .

TRADING ACROSS BORDERS (more info)

In comparison to previous years,Togo has significantly improved its ranking under the“Trading across borders” indicator by adopting multiple reforms that focus mainly on the digitization and reduction in delays, for import and export procedures related to import and export.

In comparison to previous years, Togo has significantly improved its ranking on the “Trading across borders” index by adopting multiple reforms that focus mainly on the digitalization and reduction in delays, for import and export procedures related to import and export.

CONSTRUCTION PERMIT (more info)

After moving from the 133rd to 127th place under the 2020 Doing Business’ construction permit index, Togo intends to reiterate this feat in the coming edition of the global ranking. To this end, it has introduced this year multiple reforms.

GETTING ELECTRICITY (more info)

Over the past two years, Togo’s ranking under the Doing Business’ Getting electricity and water indicator has increased consistently. Owing this performance to multiple reforms aimed at making it easier for businesses to access power and water, Lomé plans to introduce even more reforms this year to keep up its improvements.

REGISTERING A PROPERTY (more info)

Out of all the 'Doing Business’ indicators, Property Registration is where Togo has improved the most since 2018. Indeed, after spending years in the lowest part of this ranking, the country now seeks to beat Rwanda which is the best performer on this index in Africa. To do so, Lomé has been introducing many reforms, with the latest batch implemented this year.

PUBLIC PROCUREMENT (more info)

From professionalization to digitization, through legislative regulations, Togo’s public procurement framework is constantly being modernized. Several reforms have been implemented to improve the sector much to the benefit of the private sector, which is the focus of the National Development Plan.

PAYING TAXES AND DUTIES (more info)

To improve its business environment, Togo introduced some important reforms related to the payment of tax and duties. From the replacement of some taxes to the cancellation of others through exemptions, the country has only one objective: offer the most attractive tax framework to investors and economic operators. To achieve this, the authorities relied on digitization.