Togo: Social security fund launches app to help pensioners and annuitants get their dues more easily
Tuesday, 23 August 2022 02:28 
(Togo First) - All Togolese pensioners and annuitants (residents and non-residents) can now go through with the country’s social security fund’s life verification operation remotely. The fund or CNSS just launched Biosecu, an app that integrates facial recognition, in this framework.
"Facial recognition allows us to confirm that your face perfectly matches the picture available in CNSS Togo’s biometric database," the fund said.
Before the Covid-19 pandemic broke out in Togo, pensioners and annuitants had to physically go to the CNSS twice a year, to confirm their identity, before getting their payments. In 2020, this verification process was suspended, in line with the restrictive measures introduced to contain the spread of the virus. However, it resumed on August 16, 2022, according to a statement recently issued by Ingrid Awalé, director-general of the CNSS.
"The life verification operation, which was previously suspended in compliance with the barrier measures enacted by the government to prevent Covid-19 from spreading, resumes from August 16 to December 31, 2022, for the payment of pensions and annuities of the first half of 2023," Awalé wrote. "Payment of dues to beneficiaries who will not perform the said operation will be suspended from January 1, 2023, in accordance with the regulatory provisions of the Social Security Code," she added.
Launching Biosecu is a significant milestone for the CNSS. The fund, let’s emphasize, was the first Togolese institution to adopt e-declaration and e-payment.
Fiacre E. Kakpo
