Togo Launches “Smart Room” As Tourism Ministry Goes Digital

Culture

Monday, 19 January 2026 15:20

Togo Launches “Smart Room” As Tourism Ministry Goes Digital

(Togo First) - Togo’s Ministry of Tourism, Culture and the Arts completed a digitisation project late last week after a month of technical work.

The digital solutions, along with plans to operationalise and sustain the paperless process, were presented on Friday, Jan. 16, 2026, by the Togo Digital Agency. The presentation was made to Cina Lawson, Minister of Digital Transformation and Public Service Efficiency, and Isaak Tchiakpé, Minister of Tourism.

The project included the establishment of a strategic analysis room, described as a “smart room.” The facility is equipped with screens and dashboards designed to monitor, in real time, the performance of the ministry’s digitised projects and services. Administrative procedures for the ministry and its affiliated entities are now available on the national public services platform.

The initiative was led by the Ministry of Digital Transformation and Public Service Efficiency and also took into account the tourism ministry’s internal needs. Several digital tools were deployed to digitise internal administrative procedures, including electronic systems for managing correspondence and documents.

Other ministries are expected to follow the tourism ministry. Authorities say the goal is to roll out the digitisation of administrative services across all ministries in the country.

Esaïe Edoh

REFORMS OVERVIEW

STARTING A BUSINESS (more info)

At the fifteenth position, worldwide, and first in Africa, under the Starting a Business index of the 2020 Doing Business ranking, Togo sustains its reformative dynamics with more reforms….

ENFORCING CONTRACTS (more info)

Compared to some years ago when it was one of the lowest rankers under the Doing Business’ Enforcing Contracts indicator, Togo, leveraging many efforts to improve its business climate, was able to jump significantly on the index in the recent years... .

CONTRACT EXECUTION (more info)

Creation of special chambers of commerce for small debts • Creation of chambers of commerce at the Court of Appeal • Civil and commercial cases now handled by distinct clerks • Establishment of commercial courts in Lomé and Kara • Lawyers and bailiffs now have access to the FORSETI COMMERCIAL platform • A maximum period of 100 days was fixed to settle a commercial dispute .

TRADING ACROSS BORDERS (more info)

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In comparison to previous years, Togo has significantly improved its ranking on the “Trading across borders” index by adopting multiple reforms that focus mainly on the digitalization and reduction in delays, for import and export procedures related to import and export.

CONSTRUCTION PERMIT (more info)

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GETTING ELECTRICITY (more info)

Over the past two years, Togo’s ranking under the Doing Business’ Getting electricity and water indicator has increased consistently. Owing this performance to multiple reforms aimed at making it easier for businesses to access power and water, Lomé plans to introduce even more reforms this year to keep up its improvements.

REGISTERING A PROPERTY (more info)

Out of all the 'Doing Business’ indicators, Property Registration is where Togo has improved the most since 2018. Indeed, after spending years in the lowest part of this ranking, the country now seeks to beat Rwanda which is the best performer on this index in Africa. To do so, Lomé has been introducing many reforms, with the latest batch implemented this year.

PUBLIC PROCUREMENT (more info)

From professionalization to digitization, through legislative regulations, Togo’s public procurement framework is constantly being modernized. Several reforms have been implemented to improve the sector much to the benefit of the private sector, which is the focus of the National Development Plan.

PAYING TAXES AND DUTIES (more info)

To improve its business environment, Togo introduced some important reforms related to the payment of tax and duties. From the replacement of some taxes to the cancellation of others through exemptions, the country has only one objective: offer the most attractive tax framework to investors and economic operators. To achieve this, the authorities relied on digitization.