Ecobank Togo, Mixx Roll Out Interoperability Service for Seamless Transfers

ITC

Wednesday, 29 October 2025 04:42

Ecobank Togo, Mixx Roll Out Interoperability Service for Seamless Transfers

(Togo First) - Ecobank Togo and mobile money operator Mixx Togo have launched a new service, Mbanking, allowing customers to seamlessly transfer funds between their Ecobank accounts and Mixx wallets.

The service ,which also enables transfers from Mixx wallets to Ecobank accounts ,was officially unveiled on Tuesday, October 28, 2025, during a ceremony that brought together executives and clients of both companies at the headquarters of Ecobank Transnational Incorporated (ETI) in Lomé.

The interoperability platform is already live and allows Ecobank customers and Mixx users to perform a range of transactions directly from their phones, with or without an internet connection. Available services include balance checks, transaction history, and mini-statements.

Customers can access these services through the “Banking Service” tab on the Mixx Togo Super App, via the Ecobank Mobile app, or by dialing 145613#. The new feature offers thousands of people a way to manage their finances without visiting a bank branch. A live demonstration at the launch showcased the system’s reliability and security.

Accessible from both smartphones and basic phones, Mbanking extends formal banking services to rural areas where traditional branches remain scarce.

“This partnership is a win-win that meets a real need ,making life easier for families, merchants, and small businesses,” said Estelle Fafa Akue-Komlan, General Manager of Ecobank Togo. “Mobile Money has become an everyday tool.”

“This new partnership with Ecobank was the missing link for the Mixx service,” said Catherine Savery, General Manager of Mixx Togo. “We already had similar partnerships with other banks, but Ecobank’s extensive network will give Mixx users greater access and opportunities.”

The Ecobank Group serves over 24 million customers across retail, commercial, and corporate banking in 35 African countries, according to the latest data. Jean-Claude Kponoume, Head of Monetics Products at YAS, said all transactions between Ecobank and Mixx will remain subject to Mixx’s transaction limits, depending on whether users hold standard or extended wallets.

S.A

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