Togo: Moov Africa summoned by telecom regulator ARCEP

Tuesday, 18 May 2021 11:57
Togo: Moov Africa summoned by telecom regulator ARCEP

(Togo First) - Moov Africa Togo will appear in a public hearing before the Telecommunication and Posts Regulatory Authority (ARCEP) this Tuesday 18 May 2021.

The telecom operator will respond to a “failure to meet the obligation of permanence, continuity and availability of its services, in accordance with its specifications.”

The case comes after service interruptions in several localities in Togo, between June and September 2020 - interruptions that led to sanctioning by the telecom watchdog.  

On November 9, 2020, the ARCEP launched a sanction procedure against Maroc Telecom's Togolese subsidiary for violating its terms of reference.

Following the hearing, the regulatory authority, which is increasingly making its presence felt in the telecoms sector, is expected to take measures to “ensure the quality of the operator's services.”

Daniel Agbenonwossi (intern)

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