ARCEP gets new draft decree to better handle disputes

Telecom
Sunday, 27 June 2021 11:26
ARCEP gets new draft decree to better handle disputes

 

The council of ministers adopted last Wednesday a draft decree defining the ARCEP’s conflict resolution, sanctions, and conciliation processes. The ARCEP is Togo’s e-communication and posts regulator. 

“This draft decree, which simultaneously aims to protect consumer rights and the interests of operators in the sector, aims to specify the rules for conciliation, the handling of disputes and the application of sanctions by ARCEP,” a statement from the council of ministers read. 

Since it was established, the regulator has initiated many reforms, carried out sanctions, and issued heavy fines, all to bring order to the Togolese telecom sector. 

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