Water utility warns public against fraudsters impersonating its agents

Public Management
Tuesday, 09 February 2021 14:41
Water utility warns public against fraudsters impersonating its agents

(Togo First) - Individuals falsely claiming to be staff of Togo water utility have been extorting from customers, promising to connect them to the firm’s network.

In a recently issued statement, the TdE warned the public saying the fraudsters’ “operating mode is to call clients waiting to get connected with different phone numbers, asking them to contact their Secretariat on another number. Once this is done, this secretariat ask them to pay their connection fees or transportation fees for agents in charge of connecting them, on a Tmoney mobile money account”.

However, “all connection fees are to be paid at the register of the agency overseeing the applicant’s request. A receipt is then provided and there is no fee for the transportation for technicians on field”, said the TdE adding it will “not be held responsible” for the actions of the fraudsters and any consequence associated. 

Séna Akoda

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