Moov Africa Togo fined nearly CFA600 million after recent hearing

Monday, 24 May 2021 14:53
Moov Africa Togo fined nearly CFA600 million after recent hearing

(Togo First) - Moov Africa Togo is to pay a CFA593 million fine for "serious and lasting breaches of its obligation to provide its electronic communications networks and services on a permanent and continuous basis."

According to the same source, the subsidiary of Maroc Telecoms was notified of the fine. It is the result of a sanction procedure opened in October 2020 by the telecom regulator, ARCEP. Indeed, the latter accused Moov Africa of not meeting the obligations of “permanence, continuity, and availability of services, as set out in its specifications.”

During the hearing that preceded the issuance of the sanction, Michel Yaovi Galley, ARCEP’s Director-General, mentioned many disturbances, on the operator’s network, that lasted through June to September 2020 and March to April 2021. 

In response to the regulator’s accusations, Moov Africa Togo’s representatives, led by the firm’s managing director Abdellah Tabhiret, attributed the disturbances mentioned to prolonged power cuts by the CEET. The group also said their cables had been cut by Togo Telecom and construction companies working across the country. 

According to the regulator, however, these explanations, paired with an investment of CFA113 billion Moov Africa claims to have made in Togo to improve the quality of its services, are insufficient. 

To be continued

Séna Akoda

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